Let me share the harsh truth: the majority of HVAC failures take place because someone ignored a step. Did not calculate the load accurately. Used cheap equipment. Got wrong the insulation needs. We have fixed dozens of these messes. And every time, we record another lesson. Like in 2017, when we began adding smart thermostats to each install. Why? Because Sarah, our master tech, got tired of watching homeowners waste money on poor temperature management. Now clients save hundreds yearly.
 
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